Shipping & Delivery Policies
|Order Amount/Shipping Method
|Ground Shipments orders $99.00 and Over
|AK/HI FedEx 2nd Day Air
|FedEx 2nd Day Air*
*Alaska and Hawaii are defaulted to FedEx 2nd day shipping with a $8.50 credit towards the cost, standard rates apply for AK & HI overnight**.
**FedEx overnight to Ak & HI is not available for all locations.
Shipping & Handling
FedEx International Canada - $25.00
Brokerage & Duties
Brokerage & Duties are included in the cost of International shipping.
The customer will pay for taxes at the time of purchase.
Shipping & Handling
FedEx International Priority - $52.00
Brokerage is included in the cost of International shipping.
Taxes & Duties
The customer is responsible for payment of duties and taxes upon receipt of the shipment.
Shipping to Russia
FedEx changed its policies and we are no longer able to ship to Russia.
Free Ground Shipping Policy On Orders Over $99
If you live in the lower 48, you will receive free ground shipping on orders over $99.
Standard rates for 2nd day and overnight shipping still apply
Alaska and Hawaii
Residents of Alaska and Hawaii will receive a 2nd day shipping cost of $9.50
Standard rate for overnight shipping still applies for AK and HI.
International Shipping rates have not changed.
We make every effort to ship all orders placed before 2pm EST that day. During busier times or during large sales this may be delayed.
Orders placed after 2pm EST on Friday and throughout the weekend will have every effort made to be processed and shipped on the next open business day.
Ibex preferred method for delivery is FedEx, however UPS or USPS is used when requested or needed. Same shipping and handling rates apply.
All orders shipping to a PO Box will be shipped out with US Priority Mail.
Estimated Delivery Schedules
Ground Transportation Delivery Map
- 1 Day
- 2 Days
- 3 Days
- 4 Days
- 5 Days
- 6 Days
- 7 Days
Once you have received your shipping confirmation count this as "day zero" and begin your count the following business day.
FedEx 2nd Day
Will be delivered in 2 business days, to most areas, but may take up to 3 business days. FedEx 2nd day service days are Monday – Friday.
Will be delivered the next business day. Days of service are Monday – Friday.