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Shipping & Delivery Policies

US Shipping

Order Amount/Shipping Method Cost
Ground Shipments $9.50


Ground Shipments orders $99.00 and Over FREE
AK/HI FedEx 2nd Day Air $9.50
FedEx 2nd Day Air* $18.00*
FedEx Overnight $29.00*

*Alaska and Hawaii are defaulted to FedEx 2nd day shipping with a $8.50 credit towards the cost, standard rates apply for AK & HI overnight

Canadian Shipping

Canadian Orders
Shipping & Handling FedEx International Canada - $25.00
Brokerage & Duties Brokerage & Duties are included in the cost of International shipping.
Taxes The customer will pay for taxes at the time of purchase.

International Shipping

International Orders
Shipping & Handling FedEx International Priority - $52.00
Brokerage Brokerage is included in the cost of International shipping.
Taxes & Duties* The customer is responsible for payment of duties and taxes upon receipt of the shipment.
FedEx to Russia FedEx changed it's policies and we are no longer able to ship to Russia via FedEx.

Ibex's Free Ground Shipping Policy On All Orders! - August Only!

If you live in the lower 48, you will receive free ground shipping on orders during the month of August.

Standard rates for 2nd day and overnight shipping still apply

What about Alaska and Hawaii? Fret not, we've thought of that too.

Residents of Alaska and Hawaii will receive a 2nd day shipping cost of $9.50

Standard rate for overnight shipping still applies for AK and HI.

International Shipping rates have not changed.

Order Policies

We make every effort to ship all orders placed before 2pm EST that day. During busier times or during large sales this may be delayed a day.

Orders placed after 2pm EST on Friday and throughout the weekend will have every effort made to be processed and shipped on the next open business day.

Ibex preferred method for delivery is FedEx, however UPS or USPS is used when requested or needed. Same shipping and handling rates apply.

All orders shipping to a PO Box will be shipped out with US Priority Mail.

Estimated Delivery Schedules

Once you have received your shipping confirmation count this as "day zero" and begin your count the following business day.

FedEx 2nd Day: Will be delivered in 2 business days, to most areas, but may take up to 3 business days. FedEx 2nd day service days are Monday – Friday.

FedEx Overnight: Will be delivered the next business day. Days of service are Monday – Friday.